Thank you for ordering at buyatpin.com. We hope you are happy with your buying. However, if you are not completely satisfied with your purchase for any reason, you may return it to us or exchange it. Please see below for more information on our return policy.

Return Policy:

Our customers are eligible for return and refund in following conditions.

1- Customer is contacting for return within five working days of order delivery.  After five working days, customer is not eligible for return.
2- Product is not used and in original packing as you received at the time of order delivery.

Acceptable Return Reasons:

We accept only following reasons.

1- In a scenario where Buy@Pin delivered the wrong product to customer instead of his / her original order.
2- If Product is damaged and defective.

Note:  Change of mind is not a return reason.

Return Delivery Charges:

If product is damaged and defective or we delivered the wrong product, then in that case we pay the delivery charges along with refund after proper evaluation and approval of return.  However, initially customer is liable to pay the return charges.

Refund:

On approval of return case, we email to customer and get the acknowledgement of return value.  We also ask for suitable payment method for return refund and as per customer convenience we pay the refund.

Menu